Customer Engineer II, Application Modernization, Retail, Google Cloud

Mid • On-site

$125,000 - $183,000/yr

Mountain View, CA , +1

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
6 years of experience with cloud native architecture and development methodologies (e.g., modernizing legacy applications and application performance profiling and tuning) in a customer-facing or support role.
Experience with architectural design patterns, platform engineering (e.g., Infrastructure-as-Code, automation, image management or repository management), virtualization deployments, container deployments, application security, or networking.
Experience engaging with, and presenting to, technical stakeholders and executive leaders.

Preferred qualifications:

Experience with developing scalable architectures using API management, microservice frameworks, and PaaS.
Experience with one or more programming languages.
Experience in the software development lifecycle.
Experience in, or supporting, the retail industry.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical Sales teams as an enterprise hybrid cloud subject matter expert to differentiate Google Cloud to our Retail industry customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your experience and presentation skills to engage with customers to understand their business and technical requirements, and present solutions on Google Cloud. You will have excellent technical, communication and organizational skills.

You will have previous experience with data center environments as it relates to modernization, and cloud-native architecture. You will also be experienced with cloud application architectures, networking, microservices, and container orchestrators.

You will be a part of a team of fellow Googlers working in an environment of respect where we promote equal opportunities to succeed.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $125,000-$183,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
Share infrastructure and cloud modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.
Guide customers through assessments of their existing legacy application environment(s), provide recommendations on a prioritization roadmap for application modernization, and identify opportunities for migration to hybrid-cloud computing models.
Structure and execute prototyping workshops to prove out proposed architectures, developing best practices, and documenting blocking requirements for prioritization with engineering.
Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

Google

Google LLC started as a PhD project by Larry Page and Sergey Brin in 1998 at Stanford University. Google LLC has blossomed into a behemoth of the tech world. With its mission to organize the world's information and make it universally accessible and useful, Google’s search engine is its crown jewel. Online advertising, via AdWords and AdSense, forms the backbone of its financial success. Beyond search, Google has ventured into cloud computing, hardware, and software development. The innovative PageRank algorithm revolutionized search engine technology, and surviving the dot-com bubble burst and going public in 2004 spurred its meteoric growth. Acquiring YouTube stands as a testament to Google’s strategic expansion.