April 10, 2025

Senior Program Manager, Alexa Audio

Senior • On-site

$104,100 - $185,000/yr

Sunnyvale, CA , +2

DESCRIPTION

Want to transform the way people enjoy music, podcasts, radio, and audiobooks? Then come join the team that delivers the global audio experience on Alexa. Work with the world’s top music partners (Spotify, SiriusXM, iHeartRadio, etc.) to deliver industry leading experiences across a growing array of Alexa supported devices and countries, all while being at the forefront of Generative AI and LLM capabilities.

Come be a part of a growing team where your ideas have the potential to reach millions. Come work on first to market consumer-facing products, where every team member is a critical voice in the decision-making process. Come join a team where you'll have direct ownership and influence, setting the vision and path on how to bring our goals to reality.

As a Sr. Program Manager on Alexa Audio, you are responsible for defining and delivering important programs aimed at enabling the audio experience for internal and external partners with broad cross-organizational, cross-regional, and significant business impact. In this role, you will be responsible for managing the day-to-day relationships with key partners and conceptualizing, scoping, and delivering large projects end-to-end. Responsibilities include managing partner interactions, holding meetings with C-suite executives, developing forward looking strategic road maps, understanding/translating customer needs into business and systems requirements, driving project schedules from design to release, and managing the pre/post production launch. You will be expected to make appropriate trade-offs to optimize time-to-market needs, all while clearly communicating goals, roles, responsibilities, and desired outcomes to internal and external teams. You frequently work with senior leadership within Amazon and our key external partners, so written and verbal skills are important.

Key job responsibilities
Take ownership of large-scale business problems, identify and execute possible short and long-term solutions.
Work cross-functionally with business development, product, engineering, marketing, insights and analytics, legal, advertising and PR to deliver programs effectively.
Develop mechanisms, processes, and measurement of partner performance and org-wide scalability.
Identify global stakeholder needs and implement prioritization frameworks.
Contribute to the definition of our partner program technical strategy and execution.
Partner with customers, internal teams, external stakeholders, and various other Amazon groups to define the roadmap and associated priority.
Work directly with complex third party partners, managing relationships, external dependencies, and end-to-end program coordination.

BASIC QUALIFICATIONS

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience defining and executing program requirements
- Experience working cross functionally with tech and non-tech teams

PREFERRED QUALIFICATIONS

- 5+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.