April 9, 2025

Sr. Technical Product Manager, PLM Systems, Device Operations Technology & Software (DOTS)

Senior • On-site

$136,100 - $235,200/yr

Sunnyvale, CA

DESCRIPTION

Amazon Lab 126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab 126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced path-breaking devices like Fire tablets, Fire TV, Amazon Echo, and Amazon Show. The Amazon Devices group inside Lab 126 delivers delightfully unique Amazon experiences, giving customers instant access to everything, digital or physical.

Key job responsibilities
As a Sr. Product Manager - Technical, you lead the build of products and services in a growing and dynamic space. Leveraging a background in product innovation, execution, and analytics, you will identify forward thinking scalable solutions, and advocate for products across the organization. We develop software products that facilitate the planning, production, distribution, sales, and returns of Amazon Devices, guiding leaders and partners on strategy and prioritization.

- Lead the development of the consumer-focused product strategy and vision supported by internal and external analysis
- Define creative, high quality, simple product roadmaps based on customer learnings, team strategy and vision
- Develop detailed, crisp business requirements and user stories that can be used to create product specifications and software architecture, based on knowledge of customers, devices business and supply chain processes.
- Manage prioritization and trade-offs among customer experience, performance and operational support load
- Create buy-in for the product vision both internally and with key external partners
- Partner with engineering teams and program management to deliver products
- Drive product launches including working with stakeholders and executives
- Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals

A day in the life
As a Sr. Product Manager - Technical in Device Operations Technology and Software (DOTS), you will work in a team of Program and Product Managers who own a group of products, working closely with business partners and engineering teams to execute delivery of new tools, systems, and features. DOTS has a mission of delivering software and solutions for Device Ops & Supply Chain (Device Ops), while building scalable infrastructure. DOTS leverages its expertise in science, data engineering, business intelligence, and UX design to build product strategies that bring optimization and efficiency to the Device Ops business functions.

About the team
Device Operations Technology and Software (DOTS) is a multi-disciplinary team of Product Managers, Program Managers, Data Engineers, Applied and Research Scientists, Business Intelligence Engineers, User Experience Researchers and Designers. We take an end-to-end perspective of the software needs of Device Operations, and ensure that solutions address the needs of the entire organization, and solve both the challenges of today and tomorrow.

BASIC QUALIFICATIONS

- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

PREFERRED QUALIFICATIONS

- Experience in building and driving adoption of new tools
- Experience in developing Supply Chain systems

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Amazon.com, Inc. founded in 1994 by Jeff Bezos in the cozy confines of his Seattle garage, Amazon.com, Inc. quickly evolved from a humble online bookstore to a colossal e-commerce powerhouse. Today, it offers an extensive range of products from DVDs and electronics to furniture and groceries. With a global footprint that spans continents—from Canada and the UK to Japan and Brazil—Amazon's presence is truly international. The company has not only diversified into various domains, including acquiring Twitch in 2014 and venturing into the film industry in 2015, but also introduced initiatives like the brand registry program to safeguard intellectual property. Despite the hurdles of labor relations and competitive practices, Amazon remains a dominant force in the global e-commerce landscape.