March 20, 2025

Executive Assistant, AWS Field Experience (AFX), SMGS Ops

Mid • On-site

$66,800 - $142,800/yr

Boston, MA , +5

DESCRIPTION

We're looking for an Executive Assistant to be a trusted partner to help the AWS Field Experience (AFX) Director run their business and guide the organization.

This Executive Assistant will support the Director of AFX, as well as one additional Director. The EA works closely with their leaders, their leadership teams, and other EAs to act as a seamless extension of their directors' function. They will manage and prioritize their directors' time and attention to ensure that they are able to focus on the most important work of the organization.

The EA will be a trusted, strategic partner. They understand the business and its people, and they use this insight to help the Director see around corners and anticipate issues in the org. The EA understands the mental models of their Directors and uses these mental models to exercise high judgment in prioritizing the Directors' time and attention.

The ideal candidate is a detail oriented, efficient, experienced planner with the demonstrated ability to triage, prioritize, and respond effectively and efficiently while maintaining flexibility, composure and a good sense of humor in the face of ambiguity. They would be an observant and curious learner, able to pick up nuances of the business and their directors' communication and collaboration preferences and earn trust handle confidential and sensitive information, and to act on their directors' behalf.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. AFX delivers a best-in-class end-to-end experience consisting of tooling, data, and operations for planning, communicating, monitoring, optimizing, and executing the AWS go-to-market strategy.

Key job responsibilities
ATTENTION MANAGEMENT: Filter all inbound requests to keep an eye out for those people, projects, and issues that are important and help prioritize them.

MEETING COORDINATION: Schedule and organize meetings, ensuring that they are necessary and productive.

CALENDAR MANAGEMENT: Maintain a clear and organized calendar. Continuously look for ways to make the director's schedule more efficient.

TRAVEL PLANNING: Arrange all aspects of travel, including itineraries, accommodations, transportation and expenses.

EVENT PLANNING: Organize and oversee org events such as leadership offsites.

TRUSTED ADVISOR: Be the eyes and ears of the director and help raise and advise on potential issues that require the director's focus.

About the team
AFX is a large and diverse product organization with hub locations in multiple cities across the United States, and with employees around the globe. We're built on an inclusive and transparent culture where everyone in the org is valued for their unique perspective and contributions in pursuit of our mission to deliver a best-in-class end-to-end experience for planning, communicating, monitoring, optimizing, and executing AWS’ go-to-market strategy.

Building with both native AWS technology--including state-of-the-art Generative AI technologies--and industry standard products such as Salesforce, we deliver seamless, personalized experiences for Sales Operations and the AWS Field, ensuring that each AWS customer and partner has the optimal sales and support resources and trusted advice to accelerate their cloud journey.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating -that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- 5+ years of senior level leadership support experience
- Experience with executive level calendar management
- Experience with domestic or international travel coordination

PREFERRED QUALIFICATIONS

- 7+ years of senior level leadership support experience
- Experience in a fast-paced, high-tech company
- Experience leading process improvements
- Experience handling administrative details independently, while exercising good judgment in keeping team members adequately informed

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $66,800/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.