Customer Needs Translation: Communicate effectively with non-software engineers, customers, and business stakeholders to understand their needs, pain points, and goals. Synthesize these conversations into actionable deliverables and user stories for our software developers.
Cross-Functional Collaboration: Build and maintain strong relationships with cross-functional partners, including marketing, sales, design, and operations. Collaborate closely to inform our software features, roadmaps, and overall product strategy.
Feature Prioritization and Roadmapping: Help prioritize features based on business value, customer impact, and technical feasibility. Develop clear and concise roadmaps for each project, ensuring alignment with our overall product vision.
Stakeholder Engagement and Presentations: Present regularly to cross-functional partners, including tool introductions, demos, and status updates. Craft compelling presentations for leadership showcasing the team's achievements and progress.
Backlog Management: Create, manage, and prioritize known bugs and planned features in our backlogs. Ensure that our backlogs are organized, transparent, and reflect the team's priorities.
Documentation Development: Build out comprehensive process and technical documentation for our tools, workflows, and best practices. This will help improve team efficiency, knowledge sharing, and onboarding.