February 20, 2025

Audio Triage Engineer

Mid • On-site

$128,300 - $237,500/yr

Boulder, CO

Summary

Posted:
Role Number:200592221
Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Do you bring passion and dedication to your job? If so, we are looking for individuals like you. The Audio and Media Technologies team provides the audio, video, and graphics foundation across all of Apple's innovative products, including iPhone, iPod, iPad, Apple TV, Apple Watch, iTunes, and macOS, as well as professional and consumer applications from Final Cut, Logic and iWork. The Audio & Media Technologies (AMT) team provides the audio foundation across all of Apple's innovative products, including iPhone/iPad, iPod, Apple TV, Apple Watch, macOS, and the new VisionOS, as well as developer support via numerous system frameworks. The team is seeking an experienced triage engineer to work closely with the audio driver engineering, build automation, and quality assurance teams to help us understand, reproduce and characterize incoming bugs, decide actionable steps, assign to appropriate engineers, and develop new triage methods and tools to solve challenging debug problems.

Description

As a software triage engineer on the audio driver and firmware development team you will triage incoming bugs, analyze logs, understand and find your way through the source code, determine priority of issues and most importantly focus on automating and improving this process as much as possible. You must be a self-starter with excellent communication skills, attention to detail and a knack for solving problems creatively. You’ll be working in a dynamic environment, facing exciting new challenges daily. We are seeking someone who is passionate about improving the quality of the audio experience for our customers and our developers.

Minimum Qualifications

  • 5+ years of embedded software development experience
  • Have great problem-solving skills, analytical, tools & development experience, and ability to evaluate and identify issues at a code level
  • Understanding of core OS concepts like multi-threading, memory management, power management
  • Excellent written/verbal skills. Able to summarize key points and to work with others to cut through ambiguity and bring issues to resolution
  • Thrives in a dynamic, collaborative team environment

Preferred Qualifications

  • BS or MS in CS, EE, or related work experience
  • Experience in shell scripting (Python, Bash or similar) and system languages (C, C++, Objective-C, Swift, or similar)
  • Understanding of audio technologies, applications and real-time audio systems

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $128,300 and $237,500, and your base pay will depend on your skills, qualifications, experience, and location.

    Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

    Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.