February 19, 2025

Global Pricing Operations Analyst – Services

Mid • On-site

$136,300 - $248,700/yr

New York City, NY

Summary

Posted:
Role Number:200592096
Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. The Services team at Apple provides customers around the world with incredible content and experiences across the App Store, Apple TV, Apple Music, games, Fitness+, News, Books, iCloud, and more! We are looking for a hard-working and driven individual to join our global pricing operations team. The team is responsible for ensuring that the right content is available to customers for the right price, and that partners (e.g., app developers, music labels) are paid accurately.

Description

In this role you will apply knowledge of our systems, policies and processes to design, document and implement pricing configuration that meet business and compliance requirements. Thoroughness, accuracy and attention to detail are critical in every task. Responsibilities include: - Developing a deep mastery of the team’s internal systems, policies and processes, then using that expertise to design configuration approaches that meet business requirements for a wide range of project types - Configuring executive-approved customer-facing retail prices in the pricing system with perfect accuracy for the 175 countries and regions and 44 currencies in which we operate - Configuring the pricing system to ensure correct royalty and proceeds payouts to partners, in full compliance with contracts and accounting for local tax legislation - Supporting multiple high-profile projects in parallel by prioritizing and effectively managing time - Documenting every change in detail for traceability and audit purposes - Proactively communicating project status, risks and open items to cross-functional teams - Supporting the creation of partner-facing communications relating to pricing and royalties/proceeds - Proposing and implementing improvements to internal tools, policies and processes

Minimum Qualifications

  • 2+ years of experience in an analytical role requiring accuracy and attention to detail
  • Desire to work in a hands-on operational role
  • Advanced knowledge and experience working in Excel

Preferred Qualifications

  • Bachelor’s degree in a quantitative or technical field
  • Prior experience in auditing and accounting principles
  • Knowledge of SQL

Pay & Benefits

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.