January 17, 2025

Senior Manager - Machine Learning Quality Program Management - Apple Maps

Senior • On-site

$175,700 - $349,600/yr

Cupertino, CA

Summary

Posted:
Role Number:200586907
Apple Maps is seeking a top-tier leader for our human evaluation team and ensure the quality and relevance of Maps features! We need someone to lead a team who provides data and insights to improve Apple's products and services, to inform strategic directions, and to improve the user experience. The ideal candidate will possess meaningful professional experience in data annotation, evaluation, and analysis. Do your best work at Apple!

Description

You will: - Collaborate cross-functionally by partnering with analysts, data science, engineering and other teams across Maps and Apple to harness collective expertise and deliver exceptional user experiences. - Oversee the team's efforts to design guidance to collect, grade, analyze, and interpret large sets of data. - Lead the design and implementation of quality assurance protocols tailored to training data and model evaluation. - Develop and implement comprehensive human evaluation strategies and tools. - Define what high-quality data means across diverse projects and ensure these standards are met. - Drive the development of manual and automated processes for multiple concurrent projects ensuring high-quality labeled data. - Drive the execution and delivery of technical projects. - Design and conduct experiments for evaluating rater quality, inter-rater reliability. - Dive deep into both qualitative and quantitative data in order to bring forward actionable insights.

Minimum Qualifications

  • 5+ years of leadership and experience managing a team in a cross-functional environment
  • Extraordinary leadership, communication, and organizational skills
  • Meticulous, strong analytical and problem-solving skills
  • 4+ years experience with Search Relevance and Search Quality
  • Knowledge of data quality concepts, challenges, and best practices

Preferred Qualifications

  • 8+ years of leadership and people management experience
  • Experience with AI/ML/LLM
  • Experience using crowd sourced platforms like Figure-Eight and Mechanical Turk
  • Vendor crowd management a plus

Pay & Benefits

  • At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,700 and $349,600, and your base pay will depend on your skills, qualifications, experience, and location.

    Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

    Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.