December 9, 2024

WW Observability Partner Specialist Lead, Security, CloudOps Partner Specialists

Senior • On-site

$158,400 - $262,000/yr

Austin, TX , +5

DESCRIPTION

Amazon Web Services (AWS) is looking for a world class partner and alliance leader to join the WW Security, CloudOps, Resilience Partner Specialists team.

Your responsibilities as the WW Observability Partner Specialist Lead will be to deliver game-changing solutions that drive highly differentiated outcomes for observability. You will act as a hands-on domain strategist developing WW partner strategy for observability. You will identify strategic growth opportunities across all customer industry segments and translate them into specialization programs, sales plays, signature benefits, and innovative scale mechanisms that enable Partners of all types (G/SI, ISV) to build, market and sell with AWS managed and 3rd party on AWS services integrated into their offerings. Your focus will be on scaling the AWS observability value proposition through partners across all aspect of observability.

You will closely work with the AWS service teams, partner managers across the AWS Partner Network as well as AWS sales teams to set strategy globally and execute in all respective geographies. You will also serve as the main interface to internal service and sales organizations for observability demand signals from regional and partner teams, translating them to opportunistic scale strategies.

You will possess the business background that enables you to engage at the executive level, have the channel experience to understand the needs and capabilities of all partners, and the sales background to easily interact with customers and sales/field reps. You should think strategically about business, product, and technical challenges related to observability, with the ability to build and convey compelling value propositions.

Your expertise should span across various aspects of observability, including metrics, logs, traces, and the latest trends in cloud-native observability solutions. You should be familiar with AWS observability services, as well as popular third-party tools in the market, and understand how these can be leveraged to create comprehensive observability strategies for partners and customers.

Key job responsibilities
• Develop strategic relationships and go-to-market (GTM) plans with SI and ISV partners to help them build their business and drive revenue with Observability solutions
• Shape and drive creative, scalable program adoption and GTM initiatives to accelerate observability service adoption on AWS
• Identify specific customer segments and industries to approach with a joint value proposition for implementing comprehensive observability strategies with partners
• Understand the technical and capability requirements of partners in the observability domain and work closely with the internal development team to guide the direction of our product offerings
• Prepare and give business reviews to the senior executive management team, focusing on observability trends, partner performance, and market opportunities
• Stay abreast of the latest developments in observability technologies, including APM, infrastructure monitoring, log analytics, and distributed tracing, to ensure AWS and partner offerings remain competitive
• Collaborate with AWS observability service teams to align partner strategies with product roadmaps and new feature releases

About the team
Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- 7+ years of developing, negotiating and executing business agreements experience
- Experience developing strategies that influence leadership decisions at the organizational level
- 5+ years of experience growing observability, monitoring, or related services or products
- 5+ years demonstrating ability to exceed sales, business development, or alliance management goals
- 5+ years' experience working and communicating with cross-functional stakeholders

PREFERRED QUALIFICATIONS

- Experience interpreting data and making business recommendations
- Experience identifying, negotiating, and executing complex legal agreements
- Experience with cloud-based observability technologies and practices (e.g., APM, infrastructure monitoring, log analytics, distributed tracing)
- Experience with Partner Sales motions, Partner Go To Market activities, and Partner Incentives in the observability space
- Familiarity with major observability platforms and tools (e.g., Datadog, New Relic, Splunk, Elastic Stack)
- Knowledge of AWS observability services (e.g., CloudWatch, X-Ray, Prometheus)
- 10+ years of sales, business development, or alliance management experience in software/tech, with a focus on observability or monitoring solutions

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $158,400/year in our lowest geographic market up to $262,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Amazon.com, Inc. founded in 1994 by Jeff Bezos in the cozy confines of his Seattle garage, Amazon.com, Inc. quickly evolved from a humble online bookstore to a colossal e-commerce powerhouse. Today, it offers an extensive range of products from DVDs and electronics to furniture and groceries. With a global footprint that spans continents—from Canada and the UK to Japan and Brazil—Amazon's presence is truly international. The company has not only diversified into various domains, including acquiring Twitch in 2014 and venturing into the film industry in 2015, but also introduced initiatives like the brand registry program to safeguard intellectual property. Despite the hurdles of labor relations and competitive practices, Amazon remains a dominant force in the global e-commerce landscape.