Business Analytics

Microsoft Philanthropies (MSP) is a global social business that provides affordable technology and enables digital and AI transformation to nonprofits and intergovernmental organizations, AI Skilling at scale to help everyone participate in the global economy and strategic community engagement initiatives to expand opportunity for people around the world.  

This Business Analytics opportunity will allow you to accelerate your career growth, develop a deep understanding of the social impact, and hone your skillset in the creation of business applications, data visualization and reporting leveraging the Power Platform and other Microsoft technologies within the MSP Operations team. The ideal candidate will develop a deep understanding of the business across multiple areas, considering relevant external trends and anticipating business problems. They will provide insights to understand issues beyond stated concerns and leverage appropriate data and metrics to align with business needs, integrating additional data when necessary. The candidate will determine and utilize the right tools and techniques to address business questions, execute analyses, build solutions, and interpret results with actionable recommendations. They will partner with others to build on existing frameworks and develop compelling solutions that enable data-driven decision making, including dashboards, reports, data visualizations, business solutions, slides, and talking points. With minimal guidance, they will evaluate the impact of business, product, and operational decisions, working within and across teams to deepen expertise in data sources, methodologies, analytical tools, and processes. The candidate will foster a positive environment by learning and adopting best practices, will assist with documentation for senior team members as requested, and adhere to ethics and privacy policies when executing projects and collecting data.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

Required/Minimum Qualifications

• Bachelor's Degree in Statistics, Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 2+ years experience in data analysis and reporting, business intelligence, or business and financial analysis

o OR Master's Degree in Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field

o OR equivalent experience.

• 2+ years experience in SQL for data manipulation, querying, and database management.
• 1+ year experience in building impactful solutions using Fabric (Power BI), Power Apps, and Power Automate.

Additional or Preferred Qualifications

• Bachelor's Degree in Statistics, Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 3+ years experience in data analysis and reporting, business intelligence, or business and financial analysis

o OR Master's Degree in Mathematics, Analytics, Engineering, Computer Science, Marketing, Business, Economics or related field AND 1+ year(s) experience in data analysis and reporting, business intelligence, or business and financial analysis

o OR equivalent experience.

• Understanding of ETL processes and DevOps methodologies, ensuring seamless data integration and continuous delivery.
• Proficient in analytical problem-solving and decision-making skills.
• Ability to compile data and performance metrics to demonstrate the value of the program and show business impact with minimal guidance and ability to adapt communication style and storytelling strategy according to audience and business needs.
• Possesses prior experience managing multiple projects simultaneously from various sources and is capable of dynamically adjusting prioritization based on changing variables.
• Prior experience documenting business solutions, developing end-user training guides (documents/videos), and providing knowledge transfer to team members on these solutions.
• Prior experience delivering high-quality customer service to a diverse range of business stakeholders.

• Recommends and delivers efficiency improvements for core work related to analytics, tools, and reporting that are reusable, self-service, and directed to meaningful interpretation of data and driving business decisions.
• Evaluates the viability of automated methods for use in reporting or program enablement, and/or analysis and makes recommendations for whether to make them standard practices.
• Determines appropriate tools and techniques to address business questions, executes analyses high-volume, high-dimensionality data from multiple data sources (e.g., cloud, SQL) and interprets results with actionable recommendations.
• Critically evaluates assumptions about data or analysis methods to ensure they are appropriate for developing key insights and recommendations to complex business problems.
• Leverages appropriate types of data and/or metrics, determines alignment with business needs and whether to integrate additional data. Identifies and takes steps to address gaps and/or quality issues in data with data providers, in partnership with other teams.
• Interface with Philanthropies stakeholders to envision solutions using your domain knowledge and Power Platform expertise. This will often involve the translation of complex business terms and processes into a Power Platform supported vision. 
• Engage with internal customers to collect and document their requirements. This includes teasing out unspoken nuances that are often critical to the design and development of the solutions we build.
• Provide client direct or indirect support for solutions that the Philanthropies Business Operations has created or been involved with.
• Act as a Reporting and Tooling Subject Matter Expert. Here you may be assisting other team members or clients with questions or problems that are not necessarily part of a formal project.  
• Manage a portfolio of Philanthropies projects from initial assessment to completion, including clear understanding of business problems and opportunities, securing data usage rights, ensuring readiness of datasets, and working with data engineers and data scientists to develop and deploy solutions.
• Apply communication skills to convey actionable insights in a clear, concise manner that lead to high business impact.

• Other

  • Embody our Culture and Values