October 16, 2024

Communications Specialist

Mid • On-site

$85,700 - $129,600/yr

Sunnyvale, CA

Summary

Posted:
Weekly Hours: 40
Role Number:200569377
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The IS&T Communications and Engagement team informs and engages employees worldwide on everything from how to set up their work devices, what to do when they’re stuck with a technical problem, and what’s new in IS&T’s innovative portfolio of products and services. We are looking for an outstanding Communications Specialist to handle projects for our global internal platforms and channels. This is a role for a creative thinker, skilled communicator, and collaborative problem solver who wants to have their hands in several projects at once; who can deliver strategy from concept to completion, and effectively work as part of a team.

Description

In this role, you’ll write instructional and troubleshooting content for IS&T Web. You’ll work closely with stakeholders from engineering teams, the IS&T HelpLine, and other subject matters to figure out the right level of detail to empower Apple’s workforce to use internal tools and systems. You’ll function as a strategist, working to understand the rollout of new systems, or changes to existing ones, and recommending a communications plan that uses multiple channels — from Slack, to email, to video content. Most importantly, you’ll take these plans all the way from concept to execution. You’ll also support internal communications for the IS&T organization — from Town Hall meetings to Inside IS&T articles, and other communications that drive engagement and connect people to our organization’s purpose and values.

Minimum Qualifications

  • Skilled at distilling complicated technical information into relatable and understandable communications for a wide audience
  • Strong customer focus
  • Ability to handle multiple writing projects on tight timelines
  • Excellent written and verbal communication and presentation skills
  • Meticulous attention to detail
  • Bachelors degree in communications, journalism, public relations or equivalent work experience

Preferred Qualifications

  • Passion for helping people get the most out of their technology

Pay & Benefits

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.