Senior Software Engineer (Pega), Enterprise Systems
Senior • On-site
Austin, TX
Summary
Posted:
Role Number:200534091
At Apple, great ideas have a way of becoming phenomenal products, services, and customer experiences very quickly! Bring passion and dedication to your job and there's no telling what you could accomplish!
Customer Systems team provides outstanding opportunities to build amazing applications that help Apple provide the best customer support for our amazing products. We build products that are highly secure, robust and scalable for future. Our products support millions of customers and help them get the best out of their Apple devices and services. If you are passionate about building amazing software and solve critical problems, then we want to hear from you.
Description
Partner with teams across Apple to understand and develop new features
Work within and outside team to design and build highly scalable, secure and robust applications
Partner with SRE, QA and Infrastructure team to drive successful product release and resolve production issues
Communicate clearly with all stakeholders to enable transparent work culture
Minimum Qualifications
Experience configuring and designing Pega applications in Customer Service framework
Experience complex case workflows
Experience in building new rules and rule sets for business logic
Experience in creating new UI sections/harnesses and customizing Pega UI using themes
Experience in using data pages, data transforms, creating and exposing rest services for high data volume
Hands-on experience in Java
Bachelor's Degree in an engineering-related field or equivalent related experience
Preferred Qualifications
LSA with 8+ years configuring and designing Pega applications in Customer Service framework
Should be aware of best practices in general application design as well as Pega application design
Should have good understanding of HTML, CSS and JS
Should have hands-on experience in Java
Education & Experience
Bachelor's Degree in an engineering-related field or equivalent related experience
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
Apple
Apple Inc. nestled in Cupertino, California, stands as a titan in the technology realm. Born in 1976, thanks to the visionary trio—Steve Jobs, Steve Wozniak, and Ronald Wayne—Apple initially made waves with personal computers. Fast forward, and their repertoire now brims with a myriad of consumer electronics, software, and services. With a market cap often soaring beyond $2 trillion, Apple consistently ranks among the globe's most valuable companies, boasting impressive revenues and profit margins. Apple's relentless pursuit of innovation, coupled with a design philosophy centered around user experience, has cemented its legacy. Recent investments in augmented reality, artificial intelligence, and health technology further illustrate its commitment to the future. Even as it faces stiff competition, Apple continues to set benchmarks in both design and functionality, making it a cornerstone of the tech industry.